You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States Canada and Europe using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Please contact us with any problem or concern you may have by submitting a message to us from our Contact page, International buyers may also contact us to discuss international ordering options. We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused. Any information you give to us will be held with care and will not be used in ways that you have not consented to.
ShopAtPlatinum.com reserves the right to cancel any order due to Price changes, Suspicious transaction, System error or Human error.
We understand that circumstances may arise that will require you to cancel an order. A cancellation fee may be charged if the cancellation is not received before items we're shipped.
If your order was already shipped, please return items upon receipt. Once items are received by us a refund will be credited to your account within 1-2 business cycles.
If items were not shipped yet we will issue an immediate refund. (please allow 1-2 business cycle for credit to appear in your bank account)
Delivery / Shipping Policy:
If you want to return your item, the return shipping to us is paid by you the customer.
All shipments out of the continental United States are paid by the buyer. If you would like expedited shipped to recieve your purchase faster than the standard service, it is available to you at buyers cost.
We provide a wide selection of delivery options that let you choose how quickly you want to receive your order and how or if you want to pay shipping.
When your product ships we will email you and provide tracking information for your package.
-Please allow 2-3 business days for order to be processed and be ready to ship, applies to Next Day and 2nd day shipping.
If you are using Pay Pal and/or International Pay Pal to purchase your item/s and are doing so from an unconfirmed PayPal account, we will send you an email to the email address you used to make the purchase through PayPal asking you to confirm this purchase.